Rules & Conditions
A 15-day return and exchange policy typically means that customers have up to 15 days from the date of purchase to return or exchange an item if they are not satisfied with it for any reason. Here are some key points that such a policy usually includes:
- Timeframe: Customers have 15 days from the date of purchase to initiate a return or exchange.
- Condition: The item must typically be unused, unwashed, and in its original packaging with all tags attached.
- Proof of Purchase: A valid proof of purchase, such as a receipt or order confirmation, is usually required.
- Reason: Customers may need to provide a reason for the return or exchange, though this can vary by store.
- Exclusions: Some items, such as personalized or final sale items, may be excluded from the return and exchange policy.
- It's important for businesses to clearly communicate their return and exchange policy to customers, both online and in-store, to ensure a smooth and transparent shopping experience.
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